Buy online without trying …

Through social networks, or by email, we regularly receive this type of message:

“I would prefer to try your chair before buying it”, “At this price, there is no question of buying without trying”.

Indeed, My New Design does not have a physical store and therefore does not allow its customers to touch or see its items.

On the other hand, buying an armchair at My New Design is not making an irrevocable choice! We explain to you…

A different type of purchase 

By choosing My New Design, it means being able to access and view our entire catalog without having to move, avoiding the rush of car parks and crowds on Saturday afternoons, especially in the current health context. !

Also, don't forget that when you receive your armchair or pouf, you have 14 days to reconsider your decision! This leaves you plenty of time to try and appreciate the quality and comfort of our products! In addition, you are delivered to your home within 10 days of your order*!

This mode of consumption and purchase is different from what we have always known, it requires a different approach, but no less qualitative.

By trying an armchair or a seat in a store, for a few seconds, do you really think that is enough to convince you of its comfort or its quality?

Do you often meet salespeople in stores who know how to guide you precisely in your choices?

My New Design is a team of responsive professionals who support you throughout your buying journey, always with clear answers to your questions by email or telephone 7 days a week!

How to guarantee the reality of an e-merchant ?

You hesitate to enter your bank details? Are you afraid of buying a poor quality product? Obviously, it exists, and moreover both on the internet and in stores!

A word of advice: Start by getting information on the internet. Customer reviews are the best guarantee!

Also check if you can easily reach customer service and beware of overly attractive prices!

MyNewDesign excels in this area, with an average of 4.7/5 positive reviews, and still growing: Our customers are happy! And we are very proud of it...

Support from A to Z on your buying journey 

My New Design advises its customers as soon as they enter the site.

Do you need information preferably by phone? Call us on +33 2 98 02 02 67, we are also available on Chat 7 days a week. We can also send you leather or fabric samples.

An operating problem, or a defect? Our teams will always be at your service.

So do not hesitate to buy your relaxation chair on my-new-design.com: You will have plenty of time to try it out, to be satisfied with it and to contact us for any question concerning its maintenance, its operation.

* (Depending on stock availability)