Your Questions
We therefore have no physical point where to try our armchairs.
You can also find your invoices by doing this:
STEP 1: Your account
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STEP 2: History of your orders
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STEP 3: Download your invoice
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- The finishing of the seams,
- The height of the armrests: They are higher for our Vega and Aludra armchairs.
On the other hand, the Vega and Antares footrest are identical. Aludra footrest have different stitching.The headrest of the Naos is wider just like the Sirius armchair.
The comparison table will allow you to better observe them (refer to the question: How to compare armchairs?).
All you have to do is mount the base on the chair. The mounting kit is included in the package.
For the other armchairs, it depends on the model but the assembly remains very simple and does not require having a wife or a handyman husband ;) !
Each armchair has its assembly instructions and the equipment to do so.
You will need to contact us again at contact.mynewdesign@gmail.com to inform us of your decision.
We will then contact the carrier who will choose a date with you to collect the package from your home.
The product must be in perfect condition and repackaged in its original package in a manner similar to receipt.
Once your order has been placed, we send your details to our carrier who will contact you by telephone so that you can make an appointment with him for a delivery date.
In addition, we have a technical team that can intervene on site in the event of a problem.
You will therefore have no additional costs!
To do this, simply click on the small insert below the price and choose its color. In any case, you have the possibility to see all the colors and materials directly on the product sheet of each armchair.
An armchair you are interested in is not in stock: Check its availability in other colours!
Example:
If a site does not use SSL, avoid entering information such as your credit card number or bank login information on the page.
Classic sites that have neither the https logo nor the SSL certificate are not necessarily dangerous as long as you do not enter confidential information.
My New Design uses https, the small padlock and guarantees you totally secure browsing.
When you pay, you will be redirected to the e-transaction payment platform, a platform accredited by Crédit Agricole.
Still a doubt?
Do not hesitate to contact us on +(33)2 98 02 02 67, we will be happy to assist you with your purchase.
After your purchase, our accounting department will contact you to benefit from this reimbursement.
My New Design, partner of Global Blue, allows you to be reimbursed for French VAT directly on your credit card or in cash.
The form will be completed online by our services (We will need a copy of your identity document).At the customs office, you will present your completed tax refund form, passport, receipts and purchases to get a stamp on your form.
Upon customs validation of this slip, you will quickly receive the VAT refund (minus the Global Blue service charge) on your bank card or in cash, depending on your choice.
For more information: www.globalblue.com
If you have any questions, do not hesitate to call us on +33 298 02 02 67.